Lyon@ba.com
British Airways is a leading airline company that offers flights to destinations all over the world. One of the key offices of the company is located in Lyon, which serves as a hub for its operations in North America. The British Airways Lyon office is responsible for managing the airline’s flights to and from the city, as well as coordinating with other offices and departments to ensure smooth operations. The office also handles customer service for passengers traveling to and from Lyon, and works to promote the company’s brand and services in the region.
One of the major functions of the Lyon office is to ensure that the airline’s flights to and from the city are running on schedule. The office works closely with the airport authorities and other partners to ensure that flights are able to take off and land on time, and that any issues that arise are quickly resolved.
The Lyon office also works closely with other offices and departments within British Airways to promote the company’s services in the region. This includes working with travel agents, corporate clients, and other partners to promote the airline’s flights and services. The office also works to build relationships with local media outlets to ensure that the British Airways brand is well-represented in the region.
British Airways Lyon Office Address
British Airways is one of the largest and most well-known airlines in the world, and it has a strong presence in Lyon. The address of the British Airways Lyon office is located at:
British Airways
Lyon–Saint Exupéry International Airport, 69125 Colombier-Saugnieu, France
This office is located in the heart of Lyon City. The office is easily accessible by public transportation, with several subway and bus lines stopping nearby. For those who prefer to drive, there are several parking garages in the area.
The office is open to the public from Monday to Friday from 8:00 am to 8:00 pm, and on Saturdays from 9:00 am to 5:00 pm. The office is closed on Sundays. The Lyon office of British Airways offers a wide range of services to customers. Passengers can book flights, make changes to their reservations, and get assistance with any issues or concerns they may have. The office also offers a variety of information about the airline’s services and can help customers plan their trip.
In addition to managing flights, the Lyon office also plays a key role in customer service. The office is staffed with customer service representatives who are able to assist passengers with any issues or concerns that they may have. They can also provide information about the airline’s services and help passengers to book flights.
British Airways Lyon Office Phone Number
If you are a passenger traveling to or from Lyon, or you are in need of assistance, the Lyon office of British Airways is here to help. The dedicated British Airways Lyon office phone number is +33 4 26 00 70 07. This number is a toll-free number, so customers do not have to pay for the call. It is available for customers to call and get assistance with a variety of issues related to their travel with British Airways.
Customers can contact the Lyon office for a variety of reasons, such as booking a flight, making changes to an existing reservation, or getting help with any issues or concerns they may have related to their travel with British Airways. The customer service representatives are trained to assist customers with all their needs and provide accurate and helpful information.
The British Airways Lyon office phone number +33 4 26 00 70 07 is always ready to assist you with your travel-related queries. If you need help or have any questions about your travel, don’t hesitate to contact the Lyon office of British Airways.
British Airways Lyon Office Email
In addition to the physical office and phone number, customers can also contact the Lyon office of British Airways through email. However, customers can use the British Airways contact us page on the company website, where they can fill out a form to submit their inquiry and receive a response via email.
The dedicated email service is another way for customers to reach out to the office and get assistance with their travel-related queries. The British Airways website is a great resource for customers looking for information and assistance with their travel.
How to Contact British Airways Lyon Office?
British Airways is a popular airline that offers flights to destinations all around the world, including Lyon City. If you need to contact the British Airways office, there are a few different ways to do so.
| British Airways Lyon Office Address | Lyon–Saint Exupéry International Airport, 69125 Colombier-Saugnieu, France |
| British Airways Lyon Office Phone Number | +1-800-491-0297 or +33 4 26 00 70 07 |
| British Airways Lyon Office Email | Lyon@ba.com |
| Working Hours of British Airways Office | 24 Hours a Day, 7 Days a Week |
| Airport Name for British Airways | Lyon–Saint Exupéry International Airport |
| British Airways Flight Booking | Click Here |
| British Airways Manage Booking | https://www.britishairways.com/travel/home/public/en_in/travel/managebooking/public/en_gb |
| British Airways Check In | https://www.britishairways.com/travel/home/public/en_in/travel/olcilandingpageauthreq/public/en_gb |
| British Airways Website | https://www.britishairways.com/travel/home/public/en_in/ |
| British Airways Facebook Support | Click Here |
| British Airways Instagram Support | Click Here |
- Phone: You can call the British Airways office at +33 4 26 00 70 07. This phone number is available 24 hours a day, 7 days a week. You can use this number to make a reservation, ask a question about a flight, or make a complaint.
- Email: If you prefer to contact the British Airways office by email, you can send an email to Lyon@ba.com. This email address is monitored during business hours, and you should expect a response within 24 hours.
Mail: If you prefer to send a letter, you can mail it to the British Airways Office at:
British Airways Lyon office
Lyon–Saint Exupéry International Airport, 69125 Colombier-Saugnieu, France
- Social Media: You can also reach out to the British Airways Lyon office on social media platforms like Facebook and Twitter. The company has a dedicated customer service team that monitors these platforms and can help you with any questions or concerns you may have.
- Online: British Airways also has an online customer service portal, where you can find information on flights, make a reservation, manage your booking, and more. You can also submit a query or complaint through the website, and a customer service representative will get back to you as soon as possible.
In conclusion, there are many ways to contact the British Airways office, whether you prefer to call, email, mail, or use social media. Whichever method you choose, you can expect a prompt and helpful response from the customer service team.
Queries Handled by British Airways Lyon Office?
The British Airways Lyon office is dedicated to providing excellent customer service to its passengers. They handle a wide range of queries and concerns, including:
| Flight Ticket Booking | Ok to Board | Flight Ticket Cancellation |
| Airport Lounges | Visa Services | Baggage Allowance, Online Check-in |
| Airport Transfers | Meet and Greet | Duty-Free Allowance |
| Immigration Services | Business Class | In-Flight Meals |
| Missing Luggage | Airport Lounges | Flight/Visa Info |
| Miles | Economy Class | Delayed Flights |
| Airport Facilities | In-Flight Entertainment | Airport Wifi |
| Valet Parking | Visa on Arrival | Flight Wifi |
- Flight Reservations: Passengers can contact the British Airways office to make a reservation for a flight to any destination serviced by the airline. They can also make changes or cancel a reservation if needed.
- Flight Information: Passengers can contact the Lyon office to get information on flight schedules, departure and arrival times, and any other details related to their flight.
- Special Assistance: Passengers with special needs, such as those traveling with young children, elderly passengers or those with disabilities can contact the British Airways Lyon office for assistance with seating, wheelchair service, and other special accommodations.
- Lost Luggage: Passengers who have lost their luggage or whose luggage has been delayed can contact the British Airways Lyon office for assistance in locating and recovering their belongings.
- Complaints: Passengers who have had a negative experience with British Airways can contact the Lyon office to file a complaint. The customer service team will work to resolve any issues as quickly and efficiently as possible.
- Refunds: Passengers who wish to request a refund for a flight can contact the Lyon office to get the process started. They will need to provide the details of their flight and the reason for the refund request.
- Mileage Plus: Passengers who are members of the British Airways frequent flyer program, the Executive Club, can contact the Lyon office for assistance with redeeming miles, upgrading flights, or any other queries related to their membership.
- Group Travel: Passengers travelling in a group can contact the Lyon office for assistance with group bookings and any other special requirements.
In conclusion, the British Airways Lyon office is available to assist passengers with a wide range of queries and concerns. Whether you need to make a reservation, get flight information, request special assistance, file a complaint, request a refund, or get help with your frequent flyer program, the customer service team is ready to help.
Why Must You Choose British Airways Lyon Office?
There are many reasons why you should choose the British Airways Lyon office when planning your next trip.
- Convenience: The British Airways Lyon office is located in the heart of the city, making it easy for you to visit in person and speak with a customer service representative. This can be especially helpful if you have complicated travel plans or need special assistance.
- Flight Options: British Airways offers a wide variety of flight options to destinations all over the world. Whether you’re looking for non-stop flights or connecting flights, the British Airways Lyon office can help you find the perfect itinerary for your needs.
- Business Class: British Airways is known for their luxurious business class service, which offers comfortable seats, delicious meals, and exceptional service. For business travelers, choosing British Airways Lyon office is a great way to ensure a comfortable and productive trip.
- Executive Club: British Airways offers a frequent flyer program called the Executive Club, which allows members to earn miles for every flight they take. These miles can be redeemed for free flights, upgrades, and other rewards. The British Airways Lyon office can assist you with enrolling in the program and redeeming your miles.
- Special Assistance: The British Airways Lyon office can assist passengers with special needs, such as those traveling with young children, elderly passengers, or those with disabilities. They can help you with seating, wheelchair service, and other special accommodations to ensure your trip is as comfortable as possible.
- Online Services: British Airways offers a range of online services that makes it easy for you to book your flight, check-in, manage your booking, and more. The British Airways Lyon office can assist you with any queries related to these services.
- Customer Service: The British Airways Lyon office has a dedicated customer service team that is committed to providing excellent service. Whether you have a question, concern, or complaint, they will work to resolve it as quickly and efficiently as possible.
In conclusion, choosing the British Airways Lyon office for your next trip is a great decision. With a wide variety of flight options, luxurious business class service, the frequent flyer program, special assistance and a dedicated customer service team, British Airways office will ensure a comfortable and memorable journey.
How Can I Make a British Airways Lyon Office Complaint?
If you’ve had a negative experience with British Airways and would like to make a complaint, the British Airways office is here to help. There are several ways to submit your complaint and get the resolution you deserve.
- Phone: You can call the British Airways Lyon office at +33 4 26 00 70 07. This phone number is available 24 hours a day, 7 days a week. You can speak with a customer service representative who will take down your complaint and work to resolve the issue.
- Email: If you prefer to contact the British Airways Lyon office by email, you can send an email to Lyon@ba.com. In the email, you should include details of your complaint, your booking reference number, and your contact information. You should expect a response within 24 hours.
- Online: British Airways also has an online customer service portal, where you can submit a query or complaint. You will need to provide your booking reference number, your contact information, and a detailed description of your complaint. A customer service representative will get back to you as soon as possible.
- Social Media: You can also reach out to the British Airways Lyon office on social media platforms like Facebook and Twitter. The company has a dedicated customer service team that monitors these platforms and can help you with any questions or concerns you may have.
It’s important to note that complaints related to lost or delayed baggage, flight cancellations, delays, denied boarding and overbooking are governed by the EU Regulation 261/2004 and for that reason it is advisable to submit the complaint within 7 days of the incident.
When making your complaint, it’s important to include as much information as possible, such as your booking reference number, flight details, and a detailed description of the issue. If you have any supporting documents, such as receipts or emails, it’s also a good idea to include them. This will help the customer service representative understand your complaint and work to resolve it as quickly as possible.
Types of Planes / Aircraft in British Airways
British Airways is one of the largest airlines in the world, and it operates a fleet of over 280 aircraft. The airline’s fleet is made up of a variety of different types of planes, each designed to meet the specific needs of its passengers. Here are some of the different types of aircraft that you might find in the British Airways fleet:
- Boeing 747: The Boeing 747 is one of the most iconic aircraft in the world, and it’s been a staple of the British Airways fleet for many years. This large, four-engine plane is capable of carrying up to 660 passengers, and it’s often used for long-haul flights to destinations like Lyon, Hong Kong, and Johannesburg.
- Boeing 777: The Boeing 777 is another popular choice for British Airways, and it’s often used for flights to destinations like Dubai, Singapore, and Sydney. This twin-engine plane is capable of carrying up to 440 passengers, and it features a modern, spacious cabin with large windows, comfortable seats, and plenty of entertainment options.
- Airbus A320: The Airbus A320 is a smaller, single-aisle plane that’s used for short and medium-haul flights. This plane can carry up to 180 passengers, and it’s often used for flights within Europe, as well as to destinations in Africa, the Middle East, and Asia.
- Airbus A350: The Airbus A350 is a new addition to the British Airways fleet and it’s been designed with customer comfort in mind, featuring larger windows, more natural light, and advanced air-filtration systems. This aircraft is also more environmentally friendly and quieter than its predecessors.
British Airways Airport in Lyon
British Airways operates flights to Lyon–Saint Exupéry International Airport in Lyon. Here’s what you need to know about flying with British Airways to and from these airports in Lyon City.
Lyon–Saint Exupéry International Airport is one of the busiest airports in Lyon, and it serves as a major hub for British Airways. The airline operates flights to destinations all over the world from Lyon–Saint Exupéry International Airport, including London, Paris, and Sydney. British Airways passengers can check in at Terminal 7, where they will find baggage check-in, security, and immigration services, as well as a variety of shops and restaurants.
Lyon–Saint Exupéry International Airport offers a variety of facilities to make your travel experience as comfortable as possible. You’ll find baggage check-in, security, and immigration services, as well as shops, restaurants, and lounges. British Airways operates a lounge at Lyon–Saint Exupéry International Airport Terminal 7, where passengers can relax, enjoy a drink, and access free wifi before their flight.
British Airways offers online check-in for passengers flying from Lyon–Saint Exupéry International Airport. You can check in up to 24 hours before your flight, select your seat, and print your boarding pass or download it to your mobile device.
The British Airways Lyon office offers special assistance to passengers with disabilities or special needs. They can help with wheelchair service, special seating, and other accommodations to ensure that your travel experience.
British Airways | Travelling with Disability & Mobility Assistance
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