The Air Canada Hong Kong Office in China stands as a key liaison point for passengers seeking assistance, reservations, and information related to Air Canada’s services. With a commitment to delivering top-notch service, the Hong Kong Office plays a pivotal role in connecting travelers to various destinations worldwide.
Air Canada Hong Kong Office Address and Contact Details
For residents and visitors in China, the Air Canada Office in Hong Kong is a central hub for addressing travel-related queries and requirements.
Air Canada Hong Kong Office Address
Hong Kong Office Address: Hong Kong, 8W77+9F Chek Lap Kok, Hong Kong.
Hong Kong Office Phone Number: +1 888-247-2262
How to Contact the Air Canada Hong Kong Office?
Passengers can easily reach the Air Canada Hong Kong Office through the following contact channels:
| Air Canada Hong Kong Phone Number | +1-800-491-0297 or +1 888-247-2262 |
| Air Canada Support Email ID | N/A |
| Air Canada – Working Hours | Everyday 24-hours |
| Air Canada Hubs | Toronto Pearson International Airport |
| Air Canada Headquarters | Montreal, Canada |
| Head Office | Air Canada Head Office |
| Ticket Office | Air Canada Ticket Office |
| Air Canada Official Website | Official Website |
| Air Canada Flight Booking | Book Now |
| Air Canada Flight Status | Check Status |
| Air Canada Mobile and Online Check in | Check in |
| Air Canada Facebook Support | |
| Air Canada Twitter Support | |
| Air Canada Instagram Support | |
| Air Canada YouTube Support | YOUTUBE |
These contact details ensure efficient communication for passengers needing assistance.
Air Canada Hong Kong Office Map Location
Air Canada Hong Kong Airport Address
Complementing the city office, Air Canada maintains a presence at major airports, including Hong Kong Airport. The airport office details are as follows:
Hong Kong Airport Address: Hong Kong International Airport, 1 Sky Plaza Rd, Chek Lap Kok, Hong Kong.
Hong Kong Airport Phone Number: +852 2181 8888
Air Canada Hong Kong Airport Map Location
Air Canada Baggage Information
Baggage Telephone Number: 1 888 689-BAGS (2247)
Baggage Lost and Found: Click Here
Baggage Inquiries: Click Here
Air Canada Customer Care Section handles the following inquiries
The Customer Care Section at the Air Canada Hong Kong Office is proficient in handling a variety of inquiries. The table below outlines the primary categories of inquiries managed by the customer care team:
| Inquiry Type | Description |
| Flight Reservations | Assistance with booking, modifying, or canceling flight reservations |
| Ticketing and Payments | Inquiries related to ticket prices, payment methods, and billing concerns |
| Flight Schedules | Information on flight timings, delays, and changes to the regular schedule |
| Baggage Policies | Guidance on baggage allowances, restrictions, and reporting lost or damaged baggage |
| Check-In Assistance | Help with the online check-in process, seat selection, and boarding passes |
| Travel Documentation | Clarifications on passport requirements, visa information, and other travel documents |
| Flight Status Updates | Real-time updates on flight statuses, including delays, cancellations, or diversions |
Air Canada Provides a Wide Range of Plane / Aircraft Types
| Air Canada Fleet |
| Aircraft | In service | Orders |
|---|---|---|
| Airbus A220-300 | 33 | 27 |
| Airbus A319-100 | 3/2 | – |
| Airbus A320-200 | 19 | 2 |
| Airbus A321-200 | 15/1 | – |
| Airbus A321XLR | – | 30 |
| Airbus A330-300 | 16/2 | 1 |
| Boeing 737 MAX 8 | 40 | 5 |
| Boeing 777-200LR | 6 | – |
| Boeing 777-300ER | 12/7 | – |
| Boeing 787-8 | 8 | – |
| Boeing 787-9 | 31 | 1 |
| Boeing 787-10 | – | 18 |
| Heart ES-30 | – | 30 |
| Total | 188 | 118 |
The Air Canada Hong Kong Office serves as a vital point of contact for passengers in China, ensuring they receive exceptional service and support. Whether making reservations, seeking information, or getting assistance with baggage, the Hong Kong Office is dedicated to providing outstanding customer service. As an integral part of Air Canada’s commitment to excellence, the Hong Kong Office contributes to ensuring passengers have a seamless and enjoyable journey with the airline.
FAQs on Air Canada Hong Kong Office
Where is the Air Canada Hong Kong Office located?
The Air Canada Hong Kong Office is located at Hong Kong, 8W77+9F Chek Lap Kok, Hong Kong.
How can I contact the Air Canada Hong Kong Office for reservations?
You can contact the Hong Kong Office through phone or email. The contact details are available on the official website.
Is there an Air Canada office at Hong Kong Airport?
Yes, Air Canada has a dedicated office at Hong Kong Airport, providing services to passengers arriving and departing from this hub.
What are the baggage policies for Air Canada flights?
Information on baggage allowances, restrictions, and guidelines can be found on the official website or by contacting the Hong Kong Office.
Are there special assistance services available at the Air Canada Hong Kong Airport office?
Yes, the Air Canada Hong Kong Airport office provides assistance for passengers with special needs. Contact the office for more information.
Can I make changes to my booking through the Air Canada Hong Kong Office?
Yes, the Hong Kong Office handles reservation changes and other booking-related inquiries.
What types of aircraft does Air Canada operate?
Air Canada operates a fleet that includes Boeing 787 Dreamliner, Airbus A330, and Boeing 777 aircraft.
How do I inquire about loyalty programs offered by Air Canada?
For information on loyalty programs, you can reach out to the Hong Kong Office via phone or email.
What is the procedure for obtaining a refund for my Air Canada ticket?
Refund inquiries can be directed to the Customer Care Section at the Hong Kong Office through phone or email.
Are there specific travel policies I should be aware of when flying with Air Canada from Hong Kong?
Yes, passengers can inquire about Air Canada’s travel policies, including COVID-19-related guidelines, through the Hong Kong Office.
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