Austrian Airlines Tel Aviv Office

The Austrian Airlines Tel Aviv Office serves as a primary information centre for travellers departing from the Tel Aviv. Its main function is to address and resolve traveller’s queries during or after their flights. These queries can range from flight schedules and baggage inquiries to general travel guidance. Travellers flying to/from Tel Aviv can seek comprehensive assistance from the airline’s knowledgeable staff. Here, one can also acquire information about airport facilities or seek guidance on travel regulations. Moreover, the airline’s office welcomes valuable feedback from travellers as it helps in enhancing the overall quality of services.

A team of professionals is available at the Austrian Airlines Tel Aviv Office. It is equipped to manage queries in relation to varying concerns. The team can be reached for face-to-face assistance. For those seeking immediate resolutions but are unable to make in-person visits, the office provides a dedicated helpline number. This helpline operates 24/7, ensuring round-the-clock support for passengers. In addition, they can utilize the convenience of a toll-free number to access the team’s assistance at no cost. With the commitment to delivering prompt and effective solutions, the Austrian Airlines Office in Tel Aviv stands as a hub of customer-centric services.

Basic Information of Austrian Airlines Tel Aviv Office

Acquiring basic information about the Austrian Airlines Office in Tel Aviv is essential for fliers. It includes the airline’s headquarters, office location, and operational days. This knowledge forms the foundation for accessing vital services.

Office Phone Number	+1-800-491-0297 or +972 3-905-8049
Reservations Number	1 (800) 843-0002
Headquarters Address	Schwechat, Austria
Fax Number of Call Centre	+421 2 4940 2601
Hubs	Vienna International Airport
Airport Office	Ben Gurion International Airport
Working Hours	Monday to Sunday (7 am to 7 pm) and Call Center (from Monday to Friday, 8:30 am to 5 pm)
Official Website	https://www.austrian.com/
Flight Booking	https://www.austrian.com/lt/en/flightbooking
Manage Booking	https://www.austrian.com/at/de/anmeldung?deeplinkRedirect=true
Flight Schedule	https://www.austrian.com/xx/en/flight-status-and-timetable
Online Check-In	https://www.austrian.com/lt/en/online-check-in
Baggage Information	https://www.austrian.com/at/de/handgepaeck
Facebook Support	https://www.facebook.com/AustrianAirlines/
Instagram Support	https://www.instagram.com/austrianairlines/
Twitter Support	https://twitter.com/_austrian
Youtube Support	https://www.youtube.com/user/austrianairlinesag

What is the Austrian Airlines Tel Aviv Office Address?

Travelers seeking personalized assistance can visit the Austrian Airlines Office. It is situated in Tel Aviv. Using the official address to reach this body, travellers can resolve their queries related to the airline’s services and flight availability to/from Tel Aviv.

The Austrian Airlines Tel Aviv Office Address is as follows:

She’erit Yisrael St 37, Tel Aviv-Yafo, Israel

Where is the Austrian Airlines Tel Aviv Airport Office Located?

At Ben Gurion International Airport, the Austrian Airlines Tel Aviv Airport Office is located. This office mainly assists fliers with airport-specific concerns. Queries related to check-in and flight reservations are addressed at the carrier’s office located at Ben Gurion International Airport. Additionally, the office specializes in providing immediate help for airport-related services.

The Austrian Airlines Airport Office can be found at the following address:

Ben Gurion Airport, 7015001, Israel, 2V2C+56 Tzafria, Israel

What is the Austrian Airlines Tel Aviv Office Phone Number?

To ensure 24/7 assistance for passengers facing issues, the Austrian Airlines Tel Aviv Office phone number is provided. This mode of communication helps them during emergencies like lost luggage and missed flights. In such situations, passengers can connect with the airline’s representatives by dialing +972 3-905-8049. Calling on this number may include toll charges.

Additionally, a toll-free number is offered by the Austrian Airlines Tel Aviv Office for help regarding online services. It operates 24 hours a day, seven days a week. Passengers who need support regarding the Austrian Airlines Mobile App can conveniently call and get reliable assistance.

How Much is the Baggage Allowance at Austrian Airlines?

Austrian Airlines provides a comprehensive baggage policy. The policy includes the standard baggage allowance of 23 kg. However, it is important to know that different allowances are provided for checked and carry-on luggage. However, size and weight limitations may vary, especially depending on the travel classes.

The checked luggage baggage allowance for Austrian Airlines is mentioned below:

Class	No. of Bags	Size	Total Weight
Economy	1	158 cm	23 kg
Business	2	292 cm	64 kg

For carry-on luggage, the Austrian International Air Lines baggage allowance is as follows:

Class Type	No. of Items	Dimensions	Total Weight
Economy	1	55 cm x 40 cm x 23 cm	8 kg
Business	2	55 cm x 40 cm x 23 cm	16 kg

Assistance/Services Offered by Austrian Airlines Tel Aviv Baggage Office

In Tel Aviv, Austrian Airlines offers baggage services via its office. As part of these, the Austrian Airlines Tel Aviv Baggage Office provides assistance for queries associated with luggage. Assistance/services regarding free baggage allowance are given as well.

• Additionally, this office provides information related to excess luggage and associated costs.
• Information regarding restricted and special items can be obtained.
• Tracking services for lost and delayed luggage are offered.
• The office staff helps flyers find their lost items.
• Regular updates on delayed bags are provided by this office.
• Furthermore, complaints regarding damaged luggage can be filed with the help of this office.

Which Planes Does Austrian Airlines Operate?

Austrian Airlines operates a fleet of 88 aircraft, serving 100+ destinations worldwide. This diverse fleet includes Airbus models i.e.

The aircraft serving Austrian International Air Lines are discussed below:

Airbus A320-200	29
Airbus A320neo	4
Airbus A321-100	3
Airbus A321-200	3
Boeing 767-300ER	3
Boeing 777-200ER	6
Boeing 787-9	–
Embraer 195	17
Total	65

Which Queries are Managed by the Austrian Airlines Tel Aviv Office?

The Austrian Airlines office in Tel Aviv manages queries related to several travel procedures. Particularly, passengers can have questions regarding flight schedules and status. When they seek real-time updates, the team of professionals at the office provides reliable support. Also, detailed information about their flight itinerary can be obtained from the office.

Some of the other passenger queries handled by the Austrian Airlines Tel Aviv Office are given below:

Airport lounges	Wi-Fi facility	Free baggage allowances
Visa on Arrival	Onboard entertainment	Airport services
Austrian mobile app	Flight booking	Pet travel guidelines
Online check-in	Ticket cancellations	Refunds
Flight change	Unaccompanied minor travel	Lost luggage

Which Services are Offered by the Austrian Airlines Tel Aviv Office?

Austrian Airlines’s office in Tel Aviv excels in providing comprehensive services for travellers’ convenience. Travellers can visit the Austrian Airlines Ticketing Office in Tel Aviv to make changes to pre-booked flights. The professionals at the office guide them to use the “Change My Booking” feature to change flight and travel dates. This feature is available on the airline’s website.

The additional services offered by the Austrian Airlines office in Tel Aviv are discussed below:

Check-in Information

Austrian Airlines’s office in Tel Aviv delivers detailed check-in information. This information compromises guidance for online and airport check-in procedures. Information regarding document requirements and other necessities during check-in is also provided.

Airport Facilities

Travellers seeking assistance regarding airport facilities can benefit from the Austrian Airlines Tel Aviv Office. The office can help travellers by providing information on lounges, and special services available at the airport. Information regarding baggage storage and pet relief areas is provided too.

In-flight Services

The Tel Aviv Office of Austrian Airlines assists with in-flight services. Fliers seeking information on meals and beverages offered during flights can contact the airline’s office prior to departure. Details regarding entertainment options can be obtained from this body.

Refund Claims

Passengers need to claim refunds when their flights are cancelled or majorly disrupted at the airline’s end. They can contact the Austrian Airlines Tel Aviv Office to claim refunds. Information on the refund criteria and associated procedures can be obtained from here. Passengers can share ticket details with the office and get their refund in a specific time frame.

Mobile App

The flag carrier of Switzerland provides a mobile app called “Austrian Airlines”. This app can be used to make reservations and online check-ins. The Austrian Airlines Office in Tel Aviv guides travellers with the functionality of this app. It helps them to understand the benefits and features like online check-ins and real-time updates on flight status and schedules.

Visa Assistance

Information regarding visa requirements and documents can be obtained from the Austrian Airlines Office in Tel Aviv. It is a crucial step to obtain a visa during international travel. However, the office streamlined the visa application process and other requirements.

Final Thoughts

The Austrian Airlines Tel Aviv Office functions as the supportive hub for flyers. It offers assistance for diverse needs. Flyers having queries can communicate with the airline through different mediums. 24/7 assistance is provided via the toll-free number. Moreover, they can visit the airline’s airport office for the same.

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