The British Airways Nairobi Office stands as a gateway to seamless air travel for passengers in the Nairobi. As an integral part of the British Airways network, this office caters to the diverse needs of travelers, providing assistance, information, and support. This article unveils the essential details of the British Airways Nairobi Office, including its address, contact information, services, and more.
British Airways Nairobi Office Address and Contact Details
For travelers relying on British Airways for their journeys, the Nairobi Office is a vital point of contact. Here are the key details:
British Airways Nairobi Office Address
Nairobi Office Address: Waiyaki Way, Nairobi, Kenya.
Nairobi Office Phone No.: 0124 412 0715
How to Contact the British Airways Nairobi Office?
Passengers can connect with the British Airways Office in Nairobi through various communication channels. Whether for inquiries, reservations, or general assistance, utilize the following contact details:
| British Airways Nairobi Phone Number | +1-800-491-0297 or 0124 412 0715 |
| British Airways – Working Hours | Everyday 24×7 |
| British Airways Hubs | Heathrow Airport |
| British Airways Headquarters | Harmondsworth, United Kingdom |
| Head Office | British Airways Head Office |
| Ticket Office | British Airways Ticket Office |
| British Airways Official Website | Official Website |
| British Airways Flight Booking | Book Now |
| British Airways Flight Status | Check Status |
| British Airways Check in | Check in |
| British Airways Facebook Support | |
| British Airways Twitter Support | |
| British Airways Instagram Support | |
| British Airways YouTube Support | YOUTUBE |
The dedicated team at the Nairobi Office is ready to assist with a range of queries, ensuring a seamless experience for travelers.
British Airways Nairobi Office Map Location
British Airways Nairobi Airport Address
In addition to the city office, British Airways maintains a presence at major airports, including those in Nairobi. The airport office details are as follows:
Nairobi Airport Address: Jomo Kenyatta International Airport, Embakasi, Nairobi, Kenya.
Nairobi Airport Phone No.: +254 20 822111
British Airways Nairobi Airport Map Location
British Airways Baggage Information
Baggage Telephone Number: 1-800-828-8144
Baggage Lost and Found: Click Here
Baggage Inquiries: Click Here
British Airways Nairobi Office Customer Care Section handles the following inquiries
The Customer Care Section at the British Airways Nairobi Office is well-prepared to address a variety of inquiries, ensuring passengers receive comprehensive assistance. Here is a table outlining the main categories of inquiries handled by the customer care team:
| Inquiry Type | Description |
| Flight Reservations | Assistance with booking, modifying, or canceling flight reservations |
| Ticketing and Payments | Inquiries related to ticket prices, payment methods, and billing concerns |
| Flight Schedules | Information on flight timings, delays, and changes to the regular schedule |
| Baggage Policies | Guidance on baggage allowances, restrictions, and reporting lost or damaged baggage |
| Check-In Assistance | Help with the online check-in process, seat selection, and boarding passes |
| Travel Documentation | Clarifications on passport requirements, visa information, and other travel documents |
| Flight Status Updates | Real-time updates on flight statuses, including delays, cancellations, or diversions |
British Airways Provides a Wide Range of Plane / Aircraft Types
| British Airways Fleet |
| Aircraft | In service | Orders |
|---|---|---|
| Airbus A319-100 | 29 | – |
| Airbus A320-200 | 55 | – |
| Airbus A320neo | 20 | 13 |
| Airbus A321neo | 13 | 7 |
| Airbus A350-1000 | 18 | 0 |
| Airbus A380-800 | 12 | – |
| Boeing 777-200ER | 43 | – |
| Boeing 777-300ER | 16 | – |
| Boeing 777-9 | – | 18 |
| Boeing 787-8 | 12 | – |
| Boeing 787-9 | 18 | – |
| Boeing 787-10 | 7 | 11 |
| Total | 242 | 50 |
Conclusion
The British Airways Nairobi Office serves as a pivotal point for travelers in Nairobi, offering essential services and support. Whether passengers need assistance, information, or reservations, the Nairobi Office plays a crucial role in ensuring a seamless travel experience. As part of the British Airways network, the Nairobi Office contributes to the airline’s commitment to delivering reliable and customer-centric air travel solutions.
FAQs on British Airways Nairobi Office
What is the address of the British Airways Nairobi Office?
The British Airways Nairobi Office is located at Waiyaki Way, Nairobi, Kenya.
How can I contact the British Airways Nairobi Office for reservations?
You can contact the Nairobi Office through phone or email. The contact details are available on the official website.
Is there a British Airways office at Nairobi airports?
Yes, British Airways has a presence at Nairobi airports, providing services to passengers arriving and departing from these hubs.
What are the baggage policies for British Airways flights?
Information on baggage allowances, restrictions, and guidelines can be found on the official website or by contacting the Nairobi Office.
Are there special assistance services available at the British Airways Nairobi Airport office?
Yes, the British Airways Nairobi Airport office provides assistance for passengers with special needs. Contact the office for more information.
Can I make changes to my booking through the Nairobi Office?
Yes, the Nairobi Office handles reservation changes. Contact them directly for assistance.
What aircraft types does British Airways operate on its Nairobi routes?
British Airways operates a fleet that includes Airbus A320, Boeing 777, and Boeing 787 aircraft on its Nairobi routes.
How can I inquire about travel policies with British Airways?
Passengers can visit the official British Airways website or contact the Nairobi Office for information on travel policies.
Does British Airways have a loyalty program?
Yes, British Airways offers a loyalty program. Inquiries regarding the program can be directed to the Nairobi Office.
What is the procedure for obtaining a refund for a canceled flight with British Airways?
For information on refunds and cancellations, contact the customer care team at the Nairobi Office through phone or email.
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