China Eastern Airlines is among the top three largest airlines in China. The airline is headquartered at Shanghai Hongqiao International Airport in Changning District and offers flights to over 248 domestic and international destinations. In addition, it offers flights to various hubs and airports serving different destinations. Passengers seeking the China Eastern Airlines Los Angeles Office in California can refer to this article for all the details about the airlines in Los Angeles.
China Eastern Airlines has established a team of proficient experts who are dedicated to providing exceptional support. The airline headquartered in Los Angeles employs a team of proficient and adept personnel who possess specialized expertise in delivering customized and efficient resolutions to cater to individual requirements.
China Eastern Airlines Los Angeles Office Contact Information
Discover the China Eastern Airlines headquarters situated in Los Angeles, which offers a comprehensive insight into the extensive array of services and amenities provided by the airline. In order to acquire pertinent information and establish communication with the airline’s office in Los Angeles, it is recommended to make use of the airline’s provided contact information, which includes the China Eastern Airlines Los Angeles Office Address and China Eastern Airlines Los Angeles Office Phone Numbers.
| China Eastern Airlines Los Angeles Office Address | 380 World Way, Los Angeles, CA 90045, United States |
| China Eastern Airlines Los Angeles Office Working Hours | Monday – Friday 09:00 AM-05:30 PM PDT Time |
| China Eastern Airlines Headquarters’ Address | Shanghai, China |
| China Eastern Airlines Los Angeles Office Contact Number | +1-800-491-0297 or +1 310-646-1849 |
| China Eastern Airlines Official Website | https://us.ceair.com/en |
| China Eastern Airlines Flight Booking | https://us.ceair.com/en/booking-new.html |
| China Eastern Airlines Manage Booking | https://us.ceair.com/en/manage-booking.html |
| China Eastern Airlines Online Check-in | https://us.ceair.com/en/check-in.html |
| China Eastern Airlines Facebook Support | https://www.facebook.com/ceair |
| China Eastern Airlines YouTube Support | https://www.youtube.com/channel/UCvWOCIYxT7fLa0nzT5uynTQ |
| China Eastern Airlines Instagram Support | https://www.instagram.com/chinaeasternna |
| China Eastern Airlines Twitter Support | https://twitter.com/ceairlines |
How to Contact China Eastern Airlines Los Angeles Office?
If you have any inquiries or require assistance regarding your China Eastern Airlines flights or travel arrangements, there are multiple channels available to contact the China Eastern Airlines Los Angeles Office.
The office provides a diverse range of solutions tailored to accommodate your specific needs and preferences regarding services and policies. There are several methods available to contact the Los Angeles office.
- Making a Call – To efficiently reach out to China Eastern Airlines, simply dial their direct contact number at +1 310-646-1849. Customers have the convenience of accessing customer service round the clock to seek assistance regarding any travel-related inquiries and receive guidance pertaining to flight-related concerns.
- Visiting the Airline’s Office – For in-person assistance, you can visit the office of China Eastern Airlines located at 380 World Way, Los Angeles, CA 90045, United States. The office staff is here to provide assistance and support for a wide range of issues and concerns you may have. To ensure a pleasant visit, it is advisable to contact the establishment in advance or verify their office hours.
- By Mail – The Los Angeles office of the airline can also be contacted via email. The airline’s representative will promptly respond to your message. To ensure a prompt response, providing your name, contact details, and a comprehensive explanation of your issue is crucial when composing an email.
- Connect with China Eastern Airlines – In the event that you encounter difficulties reaching the office or obtaining the contact information of China Eastern Airlines, it is still possible to contact them via telephone. To get in touch with China Eastern Airlines, you have two options. Firstly, you can visit their official website at https://us.ceair.com/en/. Alternatively, you can contact their customer service by dialing the China Eastern Airlines customer service number in the table above.
- Social Media-
| SOCIAL MEDIA PLATFORMS | HANDLES/USERNAMES |
| China Eastern Airlines | |
| @CEAirglobal | |
| @chinaeasternna | |
| YOUTUBE | China Eastern Airlines @chinaeasternairlines1172 |
| China Eastern |
Queries Handled at China Eastern Airlines Los Angeles Airport Office
Customers seeking travel guidance are urged to get in touch with the China Eastern Airlines Los Angeles Airport Office. This office is dedicated to providing extensive support and handling a range of inquiries and requests regarding travel arrangements. The crew is equipped to address the numerous queries and worries that clients can have. They ensure that clients receive the assistance and guidance they require because they are equipped to handle a wide range of issues. The staff can assist with the following queries and worries, to name a few:
| China Eastern Airlines Ticket Booking | Ok to Board | China Eastern Airlines Cancellation |
| Airport Lounges | Visa Services | China Eastern Airlines Baggage Allowance |
| Airport Transfers | China Eastern Airlines Online Check-in | China Eastern Airlines Duty-Free Allowance |
| Immigration Services | Business Class | China Eastern Airlines In-Flight Meals |
| China Eastern Airlines Missing Luggage | Airport Lounges | Flight/Visa Info |
| China Eastern Airlines Eastern Miles | Economy Class | China Eastern Airlines Delayed Flights |
| Airport Facilities | In-Flight Entertainment | Airport Wifi |
| Valet Parking | Visa on Arrival | Flight Wifi |
Services Offered at the China Eastern Airlines Los Angeles Airport Office
The China Eastern Airlines Ticketing Office Los Angeles provides dependable support and guidance for the reservation, alteration, or cancellation of China Eastern flights. This post offers a comprehensive overview of the range of services offered by the China Eastern Airlines Los Angeles Airport Office. The ability to access all pertinent information is crucial for effectively strategizing and implementing a successful expedition.
China Eastern Airlines Check In
Passengers who opt to travel with China Eastern Airlines are provided with three distinct alternatives for the check-in process.
Counter Check-in
- China Eastern streamlines airport check-in for clients. First Class has a 5-minute wait time, Business Class 7, and Economy Class 18 minutes. Passengers may expect a quick and easy check-in in 95% of cases.
- Paying extra baggage costs, returning a ticket, or filling out a ticket takes five minutes, while the maximum wait time is 10 minutes. These methods appear time-efficient.
Online Check-in
- Online check-in passengers must clear airport security 40 minutes before their flight. Failure to comply with this guideline or incomplete boarding 15 minutes before takeoff will result in the plane departing on time, and the passenger will be responsible for missing the flight.
China Eastern Airlines Flight Booking
Travelers are recommended to verify their travel plans at least 72 hours prior to their departure. Prompt attention is necessary to confirm your travel in the event of any changes to your flight itinerary.
You can either communicate directly with your sales representative or send an email to the airline for any inquiries regarding your tickets. You are presented with two options to choose from.
China Eastern Airlines Flight Change
China Eastern Airlines offers passengers the convenience of modifying their flight reservations, encompassing alterations to the date, time, seat assignment, or travel class. It is important to acknowledge that any alterations made must strictly adhere to the airline’s established policy and the terms delineated in the pricing details of the ticket. Based on the stipulations outlined in the tariff conditions of your ticket, any modifications to your reservation are based on the availability of seating, potential fluctuations in pricing, and relevant service charges.
Passengers who are traveling with China Eastern Airlines have the option to make modifications to their reservations within a 24-hour window after the initial booking, without incurring any supplementary charges for alterations to their flight arrangements. All types of fares, irrespective of the class of ticket, permit modifications within a 24-hour timeframe.
NOTE: Online seat changes may be authorized for select routes, however, flight changes cannot be facilitated through online channels. In order to carry out flight changes, it is imperative to establish communication with China Eastern Airlines either via telephone or by visiting their designated agent or branch office in person.
China Eastern Airlines Flight Upgrade
It is recommended to avail oneself of promotional periods provided by airlines when considering the purchase of a business class upgrade, particularly if one’s travel dates exhibit flexibility.
China Eastern Airlines provides customers with the opportunity to enhance their travel experiences through annual business-class upgrade deals. These offers are accessible at cost-effective rates, commencing from a nominal sum of a few hundred dollars.
The price range for upgrading to business class on a single journey can vary between $500 and $1,500, contingent upon factors such as the particular itinerary and seasonal fluctuations.
China Eastern Airlines Flight Cancellation
China Eastern Airlines allows travelers to cancel their bookings within 24 hours of booking without penalty, prioritizing customer satisfaction. China Eastern Airlines passengers can avoid cancellation costs if they cancel within 24 hours after booking. All fare types allow 24-hour cancellation.
Passengers who miss the complimentary cancellation policy timeframe will be charged. Ticket cancellation fees depend on the destination, ticket price, and cancellation time. Contact the airline’s customer care department for further information on cancellation penalties and rates.
How Do You File Complaints to the China Eastern Airlines Los Angeles Office?
While the airline endeavours to offer a seamless and pleasurable travel experience, customers may encounter occasional issues or express grievances regarding their journey. To file a complaint against China Eastern Airlines, specifically their Los Angeles branch, please adhere to the following straightforward instructions.
- Gather Information: Please ensure that you collect all pertinent information pertaining to your complaint, including but not limited to booking and flight particulars, as well as any accompanying documentation or substantiating evidence.
- Contact China Eastern Airlines Office: In order to initiate a complaint, the first course of action is to establish contact with the China Eastern Airlines Los Angeles Office. Please reach out to the customer support team through the available communication channels, including telephone, email, or social media platforms.
- Phone: Please establish contact with the Los Angeles office of China Eastern Airlines in order to register customer complaints by utilizing their designated telephone number. Please locate the contact information for China Eastern Airlines on their official website or through other official communication channels.
- Email: Please send your complaint via email to the designated customer feedback email address. Make sure that your message is comprehensive and unambiguous. Ensure to refer to the official China Eastern Airlines website or alternative official channels to obtain the appropriate email address.
- In-Person Visit: Please consider visiting the China Eastern Airlines Office for a face-to-face meeting. Please submit a formal complaint to the customer service department, ensuring that you attach any relevant supporting documents or evidence.
- Provide Accurate and Detailed Information: When registering a complaint, be sure to include any pertinent information, such as your name, phone number, booking reference, flight information, and a detailed explanation of the problem. For increased odds of a successful settlement, be clear and thorough when submitting a complaint to the airline.
- Remain Calm and Polite: Remain composed and polite. Respectfully expressing concerns is essential for productive communication. By remaining composed, you can have more productive conversations and achieve happier outcomes.
- Keep Records: Keep a note of any correspondence with the China Eastern Airlines office in Los Angeles for your complaint. Include the date, time, names of the representatives, and reference numbers or case IDs when documenting customer support interactions.
- Follow-Up: For enhanced support, please reach out to the Los Angeles Office of China Eastern Airlines in the event that you do not receive a response or find the resolution unsatisfactory. Request for Case Update: It is requested that you provide an update on the status of your complaint.
Promotions, Offers, and Loyalty Programs
Eastern Miles offers a multitude of rewarding benefits to its members. Accumulate mileage points through various means such as flying with China Eastern and its partner airlines, making purchases using credit cards, staying at select hotels, indulging in dining experiences, and engaging in other eligible activities.
The status criteria are below.
- Silver requires 40,000 points or 25 segments.
- Gold offers 40 segments or 80,000 points.
| Silver | Gold |
| China Eastern flights offer distinct perks. First, customers can reserve a seat 48 hours in advance to secure a spot. A dedicated first-class counter check-in service ensures efficiency. Domestic travelers get 40 kg of baggage, while international travelers get 20 kg. First-class guests also have access to the magnificent first-class lounge before their departure. Finally, flights might earn 30% bonus points, boosting rewards and advantages. SkyTeam members receive guaranteed international flight reservations, a 20 kg baggage allowance, lounge access for the member and one guest, and a 30% flight point bonus. | China Eastern flights offer distinct perks. First, customers can reserve a seat 48 hours in advance to secure a spot. A dedicated first-class counter check-in service ensures efficiency. Domestic travelers get 40 kg of baggage, while international travelers get 20 kg. First-class guests also have access to the magnificent first-class lounge before their departure. Finally, flights might earn 30% bonus points, boosting rewards and advantages. SkyTeam members receive guaranteed international flight reservations, a 20 kg baggage allowance, lounge access for the member and one guest, and a 30% flight point bonus. |
Conclusion
The Los Angeles branch of China Eastern Airlines provides a wide range of travel-related services and support options to cater to the diverse needs of its customers. These services include check-in assistance, information about the airline’s fleet size, accommodations for special needs, and various other offerings. Passengers have the choice of obtaining vital information or assistance by either visiting the office in person or contacting the customer care staff through telephone or email channels.
People Would Travel from A Far only to Witness the Splendor of Xi’an!
FAQs on China Eastern Airlines Los Angeles Office
China Eastern Airlines Office Other Locations
- China Eastern Airlines Wenzhou Office
- China Eastern Airlines Kolkata Office
- China Eastern Airlines Toronto Office
- China Eastern Airlines Dubai Office
- China Eastern Airlines Okayama Office
- China Eastern Airlines Kanazawa Office
- China Eastern Airlines Changsha Office
- China Eastern Airlines Vientiane Office
- China Eastern Airlines Zhengzhou Office
- China Eastern Airlines Melbourne Office
- China Eastern Airlines Manila Office
- China Eastern Airlines Guiyang Office
- China Eastern Airlines Paris Office
- China Eastern Airlines Xi An Office
- China Eastern Airlines Jalandhar Office
- China Eastern Airlines Brisbane Office
- China Eastern Airlines Chengdu Office
- China Eastern Airlines Xuzhou Office
- China Eastern Airlines Banna Office
- China Eastern Airlines San Francisco Office
- China Eastern Airlines Auckland Office