Mack Air Head Office

Airlines Office’s, Head Office, Ticket Office, Headquarters

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[email protected]

Note: This not airlines official number +1-800-491-0297. It may connect you with travel agency.

+94 11 2475335


https://www.mackair.co.bw/


Main Airport Road, Main Private Bag 329, Main, Botswana

Mack Air is the flag carrier and largest airline of Botswana, the Mack Air head office located in Botswana. The airline has grown to become one of the leading airlines in Eastern Europe, serving destinations throughout Europe, Asia, and the Middle East.

Mack Air head office is located in the capital city of Botswana. The modern building houses the airline’s management team, as well as its commercial and operational departments. The head office also serves as the hub for the airline’s flight planning and dispatch operations.

Mack Air operates a fleet of modern aircraft, including the Boeing 737 and 767, and the Airbus A320 and A321. The airline is known for its high-quality service and competitive prices, making it a popular choice for both business and leisure travelers.

In addition to its scheduled passenger flights, Mack Air also offers charter services and cargo services. The airline has a strong reputation for safety and reliability, and is a member of the International Air Transport Association (IATA).

The company has been expanding its destinations and fleet over the years, including the addition of long-haul flights to worldwide. Mack Air also has codeshare agreements with several major airlines, which allows passengers to easily connect to destinations around the world.

Mack Air head office plays a crucial role in the airline’s operations and is the center of decision making for the company. From here, the management team and staff work to ensure that the airline continues to provide safe and reliable service to its customers.

Mack Air Head Office Address

The head office of Mack Air is located in the heart of Botswana, the capital city of Botswana. The address of the Mack Air head office is:

Mack Air

Main Airport Road, Main Private Bag 329, Main, Botswana

Located in the district, Mack Air head office is easily accessible by both public transportation and private vehicles. The head office building is equipped with all the necessary facilities, including meeting rooms, a conference hall, and a training center. The management team and staff work diligently to ensure that the airline continues to provide safe and reliable service to its customers.

Mack Air Head Office Phone Number

The head office of Mack Air is the hub of the company’s decision making and operations. The Mack Air head office phone number is an important contact point for customers, employees and partners, who may have inquiries or concerns that need to be addressed.

The Mack Air head office phone number is +94 11 2475335. It is available from Monday to Friday from 09:00 to 18:00 (except for public holidays). This Mack Air phone number is for general inquiries related to the airline’s services and operations.

Customers can also contact Mack Air through their website, where they can find detailed information about the company’s services, such as flight schedules, booking and ticketing, baggage information, and special assistance. They can also contact through the Mack Air official social media channels, such as Facebook, Twitter, and Instagram.

The head office phone number is an important contact point for customers, who may have inquiries or concerns that need to be addressed. The Mack Air head office phone number is +94 11 2475335.

Mack Air Head Office Email

The Mack Air head office email address is an important contact point for customers, employees, and partners, who may have inquiries or concerns that need to be addressed.

The Mack Air head office email address is [email protected]. Customers can contact Mack Air customer service team through this email address for assistance with booking and ticketing, baggage information, special assistance, and other general inquiries related to the airline’s services and operations.

The Mack Air head office email address is an important part for travellers, who may have inquiries that need to be addressed. The Mack Air head office email address is [email protected].

How to Contact Mack Air Head Office?

In this page, we will explain the different ways to contact Mack Air head office for assistance or inquiry.

Mack Air Head Office Address Main Airport Road, Main Private Bag 329, Main, Botswana
Mack Air Head Office Phone Number  or +94 11 2475335
Mack Air Head Office Email [email protected]
Working Hours of Mack Air Monday to Friday from 09:00 to 18:00 (except for public holidays)
Website of Mack Air https://www.mackair.co.bw//
Mack Air CEO Michael Weyl
Mack Air Headquarters Botswana
  • Phone: The Mack Air head office phone number is +94 11 2475335. Customers can call this number for general inquiries related to the airline’s services and operations.
  • Email: The Mack Air head office email address is [email protected]. Customers can email this address for assistance with booking and ticketing, baggage information, special assistance, and other general inquiries.
  • Website: Customers can also visit Mack Air website, where they can find detailed information about the Mack Air services, such as flight schedules, booking and ticketing, baggage information, and special assistance. They can also use the Mack Air contact form to send their inquiries or concerns.
  • Social Media: Customers can also contact Mack Air through the company’s official social media channels, such as Facebook, Twitter, and Instagram. Customers can reach out to the company through direct message or post on the company’s page.
  • Postal Mail: Customers can also reach out to the Mack Air head office by sending a letter to the following address:

Mack Air

Main Airport Road, Main Private Bag 329, Main, Botswana

Mack Air is a reputable airline that provides a range of options for customers to contact their head office. The Mack Air head office is responsible for the management and administration of the airline’s operations and services, and they are dedicated to providing assistance to their customers. Customers can contact the head office through phone, email, website, social media, or postal mail.

Queries Handled by Mack Air Head Office?

In this article, we will discuss the types of services that are provided by Mack Air head office.

  1. Booking and Ticketing: Customers can contact the head office for assistance with booking flights, purchasing tickets, and making changes to existing bookings. The head office’s customer service team can provide information about flight schedules, availability, and pricing, as well as help customers with special requests, such as seat assignments and special meals.
  2. Baggage: Customers can contact the Mack Air head office with queries regarding baggage, such as baggage allowances, lost or damaged baggage, and special baggage handling requirements.
  3. Special Assistance: Customers who require special assistance, such as for mobility or medical needs, can contact the Mack Air head office for help with making arrangements. The head office can also provide information about the Mack Air policies and procedures for providing special assistance.
  4. Refunds and Compensation: Customers who have experienced Mack Air flight cancellations or delays, or have other issues with their travel, can contact the head office to inquire about refunds or compensation.
  5. Loyalty Program: Customers who have queries or concerns about the Mack Air loyalty program can contact the head office for assistance. The Mack Air head office can provide information about earning and redeeming miles, as well as help with account management.
  6. Cargo and Charter Services: Customers who have queries about cargo or charter services offered by can contact the head office for assistance. The Mack Air head office can provide information about rates, schedules, and requirements for these services.
  7. Other General Queries: The head office can handle other general queries like route map, flight status, schedule change, visa requirements, and many more.
Reservations Account Baggage Lounge Animals
Accessible services Mileage Plan Number Baggage Information Lounge Locations Booking Pet Travel
Flight changes or cancellations Personal Information Baggage Delayed Lounge Day Passes Service Animals
Change and cancellation fees Miles Baggage Lost Lounge Policies Transporting Animals
Seating requests or changes Travel Credits Damaged Baggage Lounge Rules
Saver fare Payment Baggage Found Lounge Hours
Book tickets with miles Password Reset
Upgrade with miles Companion Fare
Adding Miles for a Past Flight

The Airline Head Office is committed to providing assistance and support to its customers. Customers can contact the head office for assistance with a variety of queries related to booking and ticketing, baggage, special assistance, refunds and compensation, loyalty program, cargo and charter services and other general queries. The Mack Air head office customer service team is well-equipped to handle these queries and provide customers with the information and assistance they need.

Why Must You Choose Mack Air Head Office?

There are many reasons why customers should choose Mack Air head office when they have queries or concerns.

  1. Experienced and Knowledgeable Staff: The head office’s customer service team is made up of experienced and knowledgeable staff who are well-equipped to handle a wide range of queries and provide accurate and helpful information. They can help customers with booking and ticketing, baggage, special assistance, refunds and compensation, and more.
  2. Prompt and Efficient Service: The Mack Air head office is committed to providing prompt and efficient service to customers. They understand the importance of addressing queries and concerns in a timely manner, and work to resolve issues as quickly and efficiently as possible.
  3. Access to the Latest Information: The head office has access to the latest information about the airline’s services and operations, including flight schedules, availability, and pricing. This means that customers can rely on accurate and up-to-date information when they contact the Mack Air head office.
  4. Personalized Assistance: The head office’s customer service team is dedicated to providing personalized assistance to customers. They take the time to understand customers’ individual needs and work to find solutions that best meet those needs.
  5. Multilingual Support: The head office’s customer service team is multilingual and can provide support in multiple languages, making it easier for customers who speak languages other than English to communicate their queries and concerns.
  6. Comprehensive Solutions: The head office can provide comprehensive solutions to customers’ queries and concerns. They can assist customers with booking and ticketing, baggage, special assistance, refunds and compensation, and more, ensuring that customers have a positive and hassle-free travel experience.
  7. Access to the Company’s Top Management: The head office also allows customers access to the company’s top management, which can be beneficial for customers with complex or high-priority concerns.

Choosing Mack Air head office for queries and concerns is a wise choice for customers, as it guarantees prompt and efficient service, personalized assistance, and access to the latest information about the airline’s services and operations. Customers can rely on the head office’s experienced and knowledgeable staff to provide accurate and helpful information and solutions. The Mack Air head office commitment to providing comprehensive solutions, multilingual support, and access to the company’s top management makes it an ideal choice for customers.

FAQs Related on Mack Air Head Office

Customers can contact Mack Air Head Office by phone, email, website, social media, or postal mail. The Mack Air head office phone number is +94 11 2475335 and the head office email address is [email protected].

The customer service hours of Mack Air are from Monday to Friday from 09:00 to 18:00 (except for public holidays).

The Mack Air headquarters is located in Botswana.

Mack Air is known for its high-quality service and competitive prices, making it a popular choice for both business and leisure travelers. The airline has a strong reputation for safety and reliability.

The location of Mack Air call center is not publicly available.

Customers can make a complaint to Mack Air by contacting the head office through phone, email, website, social media, or postal mail. They can also contact Mack Air customer service team for assistance with addressing their complaints.

It depends on the perspective and individual experiences of customers, but generally speaking Mack Air is known for providing good customer service, with experienced and knowledgeable staff who are well-equipped to handle a wide range of queries and provide accurate and helpful information. They are committed to providing prompt and efficient service to customers, and strive to ensure that customers have a positive and hassle-free travel experience.

The CEO of Mack Air is Michael Weyl.

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