Japan Airlines (JAL) is the best and the most accepted airline in the continent of Asia, which operates many flights to different locations all over the world. The most popular way to operate this airline is the Singapore Route and this route service is provided by the Japan Airlines Singapore Office which is fully dedicated to the completion of all the responsibilities including Sales services, Operations Services and most important Customer Services.
JAL Singapore Office
The Japan Airlines office in Singapore has located in Southeast Asia.

The Singapore Office is run by fully experienced staff who are committed and dedicated to serving the services to the JAL customers at a high level of their satisfaction.
Singapore Office directs you to every time or at every point from booking to a comfortable journey for your business and leisure travel.
Customer Services at Japan Airlines Singapore Office
The most important service, Customer Services in the list of Japan Airlines, is offered by a friendly and intelligent person who solves all your queries about the Japan Airlines flight from Singapore destination by giving satisfactory answers to all the questions.
If you have some other requests and needs, Japan Airlines Singapore Office also takes care of your entire needs and does all the arrangements.
Budget Friendly Flights, Rich Holiday Packages, Baggage Allowances, check-in procedures and Flight Schedules are the key services which are provided to the customers of Japan Airlines.
Operations Works at the Japan Airlines Office in Singapore
Some Important Operations are also done by the JAL in Singapore to ensure smooth flights for great experiences for the flight passengers.
Coordination with the local airports including the ground handling, sales and marketing of tickets is essential and not to ignore part of JAL, Singapore Operations.
JAL Singapore Office is always there to provide any kind of help with the support of their operations.
Japan Airlines Singapore Office Address
16 Raffles Quay #38-01/02, Hong Leong Building, Singapore 048581
Above mentioned is the official address of Japan Airlines on Singapore situated at 16 Raffles Quay #38-01/02, Hong Leong Building, Singapore 048581 for easy access to the Main Office.
Singapore is considered the most important hub for all the operation services related to the JAL in Singapore to customers.
Knowledge about the Address helps you to reach any time for the solutions to any problems you face and not possible to get solved on the Phone number.
Office Opening Timing: Monday to Friday – 8:30 AM to 5:00 PM, HST ( Singapore Standard Time )
Japan Airlines Singapore Office Phone Number and Email Address
Contact details and email address are the basic need for everyone to get connected from time to time and being a customer of the Biggest Airlines, it becomes important to have all this information shown under:
JAL Singapore Office Contact Number: 800-811-0768
JAL Singapore Office Email Address: jal priority/@/asks.jal.co.jp
This is the main contact number of the Japan Airlines Singapore Office and is available 24×7 for your concerns about Japan Airlines Flights from Singapore.
For your kind information, messages in the Email address should be clear and free from errors and easy to understand so as not to get confused while solving the queries.
You can solve all your queries just connected with the Japan Airlines Singapore Office via Phone Number and Email Address and also inquiry the necessary information.
Services offered by the Japan Airlines Office in Singapore
Here is the list of the Services provided by the JAL Singapore Office for the ease of the passengers and Customers.
- Ticket and Reservation Assistance
- Baggage Services
- Check in Assistance
- Flight Information
- Customer Services
Ways to get connected with the Japan Airlines Office in Singapore
Being a passenger of Japan Airlines, you need to know the all ways offered by JAL to get connected any time to inquire about anything and for your ease, JAL Singapore Office provides the different ways to communicate with the team and staff mentioned below:
Japan Airlines Singapore Address | 16 Raffles Quay #38-01/02, Hong Leong Building, Singapore 048581 |
Japan Airlines Singapore Phone Number | or 800-811-0768 |
Japan Airlines Singapore Email | jal priority/@/asks.jal.co.jp |
Working Hours of Japan Airlines Office | Monday to Friday – 8:30 AM to 5:00 PM HST |
Japan Airlines Headquarters | Tokyo, Japan |
Japan Airlines Flight Booking | Book Now |
Japan Airlines Manage Booking | https://book-i.jal.co.jp/JLInt/dyn/air/postBooking/myBookings;JAL_SESSION_ID=rch9xH2pJhKSOW8FkFxgkiMY2QHzbZ5AcqyfMh6D!1678718191771?DDS_PREVIOUS_REQUEST_ID=0 |
Japan Airlines Flight Status | https://www.jal.co.jp/cms/other/en/weather_info_int.html?r=inbound&m=manage_booking |
Japan Airlines Check In | https://checkin.si.amadeus.net/static/PRD/JL/#/identification |
Japan Airlines Website | https://www.jal.co.jp/in/en/ |
Japan Airlines Facebook Support | Click Here |
Japan Airlines Instagram Support | Click Here |
- Phone Number: 800-811-0768 is the official Japan Airlines Singapore Office Phone for passengers to solve any kind of problems by consulting with Knowledgeable staff and responsible personnel.
- Email Address: The email address is also provided by the JAL Singapore Office to write the query in detail with clear and error-free words.
You can connect via the jal priority/@/asks.jal.co.jp email address to Japan Airlines Singapore Office.
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In–Person: It has the main location of the Japan Airlines Office in Singapore to meet the customers in real-time at one place to provide solutions for travel and flight-related issues.
- JAL Singapore Office Address: 16 Raffles Quay #38-01/02, Hong Leong Building, Singapore 048581
- Opening Hours: Monday to Friday – 8:30 AM to 5:00 PM, HST ( Singapore Standard Time )
Customer Service Center, JAL
The Customer Service Center facility is also provided by the Japan Airlines Singapore Office with the availability of 24×7 for inquiries of JAL Flights, Changes and reservations.
You can book your visit by calling on 800-811-0768 number and you can also visit the Japan Airlines official website.
List of Queries handled by the Japan Airlines Office
Representatives of Japan Airlines at the Singapore Office are very much responsible to solve all queries asked by the customers related to Flights, Traveling, reservations, Baggage Allowance and many more.
JAL Ticket Booking | Ok to Board | JAL Cancellation |
Airport Lounges | Visa Services | JAL Baggage Allowance |
Airport Transfers | JAL Online Check-in | JAL Duty-Free Allowance |
Immigration Services | Business Class | JAL In-Flight Meals |
JAL Missing Luggage | Airport Lounges | Flight/Visa Info |
JAL Miles | Economy Class | JAL Delayed Flights |
Airport Facilities | In-Flight Entertainment | Airport Wifi |
Valet Parking | Visa on Arrival | Flight Wifi |
For this, a list of queries handled by the JAL Singapore Office is mentioned below for your ease:
Flight Reservations
This is the Primary Query which is handled by the Japan Airlines Singapore Office to make changes in the new and the existing reservations or cancellation of any reservations along with the seat availability, fare classes, and flight information.

Baggage Allowances
Baggage-related queries such as per passenger number of bags allowed, per bag weight allowed, excess baggage fees and baggage damaged claims are handled by JAL Singapore Office.

Flight Status
Updates related to rescheduled flights, flight cancellations and delays of flights provided by the JAL Singapore Office staff.
You can rebook a cancelled and delayed flight as per your concerns by consulting with the staff.

Special Services
Personnel of Japan Airlines Singapore Office urges the passengers to experience some special services provided by them such as special meals, medical and wheelchair assistance.
Personnel also gives the information about how to request to the department to get the services as per need.
JAL Mileage Bank Program Inquiries
The JAL Mileage Bank is a program launched by Japan Airlines all over the world and the Singapore office assists the customers to know about this program and also knowing the earning from miles and the redeem the mile distance.
The Redeem balance remaining in the account can also be checked from time to time while travelling.

General Inquiries
General Inquiries related to the services, policies and procedures are all also handled by the representatives of the Japan Airlines Office in Singapore.
What are the benefits of Choosing the Japan Airline Singapore Office for travelling?
Choosing the JAL Singapore Office for travelling from Singapore shows an active mindset with smart intelligence.
Some benefits with reasons explained for travel needs as under:
- Convenient Location: Convenient locations or called the main location of Japan Airlines is in the Singapore area in Southeast Asia, easy to reach and make last-minute changes as per their need in person.
- Knowledgeable representatives: You will get intelligent, smart and knowledgeable representatives who help you to solve any query and provide you access and ease of every information needed to know as a flight passenger or JAL Customer.
What are the ways to file the complaint in the Japan Airlines Singapore Office?
You can find the different ways to file a complaint in the JAL Singapore Office and the department of Singapore Office is responsible to handle these complaints and solve them as soon as possible.
Ways of complaining are as follows:
- Contact at JAL Singapore Office: To launch the complaint, the very first step is to go to the office location and tell everything in detail in person when you are unable to tell on call or email but for the brief, email would be the first better idea then visit to Office.
- Explain the Complaint: Explanation of the Complaint includes detailed information including the date, and time of the Flight along with flight number, Airport name and other related and asked details.
- Provide Supporting Documents: You need to provide the supporting documents related to the complaint for the ease of the investigation by the team such as tickets, receipts, photographs and other supporting documents.
While launching the complaint, it is necessary to be polite and respectful and remain calm to receive satisfactory solutions with the assurance of investigation of the complaint.
What kind of Planes and aircraft are used by Japanese airlines around the world?
Japan Airlines, is famous as the largest airline in Japan Country and it uses wide-body and narrow-body planes and aircraft as flight purposes in Japan Airlines.
The list is described as under:
- Airbus A350: Airbus A350 Aircraft is officially used as the first by Japan Airlines. It is a wide-body aircraft with its two-engine capability. The Airbus A350 is best known for its fuel efficiency used in Quiet Operations. It provides the facilities of Large Windows, a Spacious and Quieter Cabin with a range of Amenities.
- Boeing 737: The Boeing 737 is a narrow-body and twin-engine aircraft operated by Japan Airlines. It is best used for short flights with full entertainment while using Wi-Fi during the journey. Many versions of Boeing 737 are used by Japan Airlines including the 737-700s, 800s, and 900ERs types.
- Boeing 777: Twin Engine, Wide Body Aircraft, Boeing 777 is useful for the long flight features of the business class. Entertainment and Wi-Fi facilities are provided by the Boeing 777 to the passengers on their journey. It Operates many Boeing 777 aircraft such as Boeing 777-200s, 200ERs, 300ERs etc.
- Boeing 787 Dreamliner: It is a Wide Body aircraft used by the JAL all over the world and currently a total number of 49 Boeing 787 Dreamliner is used by the JAL. It provides the features like LED Lighting, Quieter Engines, Large Windows and many more things. It is best known for its better fuel efficiency and reduced carbon footprint which is good for the environment.
Where Dreams Go | Japan Airlines
FAQs Related to Japan Airlines Singapore Office
Japan Airlines Office Other Locations
- Japan Airlines Frankfurt Office
- Japan Airlines Manila Office
- Japan Airlines Nagoya Office
- Japan Airlines Jalandhar Office
- Japan Airlines Ho Chi Minh Office
- Japan Airlines Taipei Office
- Japan Airlines Sydney Office
- Japan Airlines Auckland Office
- Japan Airlines Mumbai Office
- Japan Airlines Hawaii Office
- Japan Airlines Cambodia Office
- Japan Airlines Beijing Office
- Japan Airlines Helsinki Office
- Japan Airlines Toronto Office
- Japan Airlines Buenos Aires Office
- Japan Airlines Denmark Office
- Japan Airlines Guam Office
- Japan Airlines Dublin Office
- Japan Airlines Sweden Office
- Japan Airlines Switzerland Office
- Japan Airlines Karachi Office
- Japan Airlines Belgium Office
- Japan Airlines Cairo Office
- Japan Airlines Russia Office
- Japan Airlines Amman Office
- Japan Airlines Dalian Office
- Japan Airlines Osaka Office
- Japan Airlines Kailua-Kona Office
- Japan Airlines Busan Office
- Japan Airlines Austria Office
- Japan Airlines Bangkok Office
- Japan Airlines Sri Lanka Office
- Japan Airlines Guangzhou Office
- Japan Airlines Maputo Office
- Japan Airlines Montreal Office
- Japan Airlines New York Office
- Japan Airlines Sao Paulo Office
- Japan Airlines France Office
- Japan Airlines Sapporo Office
- Japan Airlines Dubai Office
- Japan Airlines London Office
- Japan Airlines Germany Office
- Japan Airlines Mexico Office
- Japan Airlines Kansas Office
- Japan Airlines Italy Office
- Japan Airlines Delhi Office
- Japan Airlines Denver Office
- Japan Airlines Hanoi Office
- Japan Airlines Chennai Office
- Japan Airlines Kuala Lumpur Office
- Japan Airlines San Diego Office
- Japan Airlines Tokyo Office
- Japan Airlines Shanghai Office
- Japan Airlines Okinawa Office
- Japan Airlines Honolulu Office
- Japan Airlines Jakarta Office
- Japan Airlines Seattle Office
- Japan Airlines Tianjin Office
- Japan Airlines Bangalore Office
- Japan Airlines Norway Office
- Japan Airlines Kanto Office
- Japan Airlines Seoul Office
- Japan Airlines Vancouver Office
- Japan Airlines Dhaka Office
- Japan Airlines Chicago Office
- Japan Airlines Spain Office
- Japan Airlines Kolkata Office
- Japan Airlines Portugal Office
- Japan Airlines San Francisco Office
- Japan Airlines Yangon Office
- Japan Airlines Boston Office
- Japan Airlines Kyoto Office
- Japan Airlines Brisbane Office
- Japan Airlines Dallas Office
- Japan Airlines Netherlands Office
- Japan Airlines Laos Office
- Japan Airlines Chandigarh Office
- Japan Airlines Los Angeles Office
- Japan Airlines Hong Kong Office