Korean Air Nanjing Office

Korean Air is one of the most famous flag carrier airlines in South Korea Country. It operates in many countries but here we will talk about the Korean Air Nanjing Office situated in the Country of China for the smooth and easy purpose of Traveling by passengers.

Passengers of Korean Air can take flights for different destinations from Nanjing to South Korea, Japan, China and other Asian Countries after finding the best and most suitable flight option.

Korean Air Nanjing Office Address

China, Jiang Su Sheng, Nan Jing Shi, Qin Huai Qu, Hanzhong Rd, 29th Floor, C, Nanjing International Finance Center, No. 1 Postcode: 210005

It is the official address of the Korean Air Office in Nanjing to fully fill the need and the information asked by the Customers after visiting the office. Skilled and trained Representatives provide the best information and guide the customers on any type of queries and problems related to Korean Air.

Working Hours: Monday to Friday – 9:00 AM to 5:00 PM, Saturday & Sunday – Off

You can visit the office any time during working hours and get the relevant information about the flights, tickets, allowances etc.

Korean Air Nanjing Office Phone Number and Email Address

+86-25-5248-8890 is the official phone number provided by the Korean Air Nanjing Office to make contact the Office and ask for different services, information, flight status and solutions to queries with the assurance of the best travelling experience.

engreservation@koreanair.com is the email id provided by Korean Air as an alternative way to get connected with the Airline and ask for the information in written form. It is the responsibility of the staff that they will reply to your email as soon as possible or in a minimum time and a few days.

Types of Services provided by the Korean Air Airport Office in Nanjing

Check-in Procedure

The Check-in services are provided by Korean Air to the customers who enter the flight. Check-in is the must process done by the passengers and for this, passengers can check in online using the mobile app and office by visiting the Airport Office of Korean Air.

Baggage Handling

After check-in, the services of Baggage handling are provided to the passengers and tell them about the weightage of the baggage they carry and other relevant services related to delay and lost baggage.

Flight Reservations and Inquiries

Customers can ask about the reservations of the flight while booking the ticket for themselves and the staff of Korean Air Nanjing Office will assist the passengers with all the questions of flight booking, changes, reservation and the cancellation of the booked flight ticket.

Special Assistance

Providing special assistance is very compulsory for any airline to disabled passengers with wheelchair assistance and support assistance to pregnant women at any time asked by them for the need of assistance.

Lounge Access

A SKYPASS and the premium ticket holder passengers are offered to get access to the Lounge at LAX. It is established near the Airport office. Facilities of comfortable places, relaxing spaces with the free use of Wi-Fi, refreshments and cold and warm are shown according to their need.

Ways to make a contact with the Korean Air Nanjing Office

Korean Air Nanjing Address	China, Jiang Su Sheng, Nan Jing Shi, Qin Huai Qu, Hanzhong Rd, 29th Floor, C, Nanjing International Finance Center, No. 1 Postcode: 210005
Korean Air Nanjing Phone Number	+1-800-491-0297 or +86-25-5248-8890
Korean Air Nanjing Email	engreservation@koreanair.com
Working Hours of Korean Air Office	Monday to Friday – 9:00 AM to 5:00 PM, Saturday & Sunday – Off
Airport Name for Korean Air	Nanjing Lukou International Airport
Korean Air Headquarters	Seoul, South Korea
Korean Air Flight Booking	Book Now
Korean Air Manage Booking	https://www.koreanair.com/reservation/search
Korean Air Check In	https://www.koreanair.com/check-in
Korean Air Flight Status	https://www.koreanair.com/flight-status?hl=en
Korean Air Website	https://www.koreanair.com
Korean Air Facebook Support	Click Here
Korean Air Twitter Support	Click Here

Phone Number

+86-25-5248-8890 is the official phone number provided by the Office of Korean Air to make a contact the Office if the passengers are not able to reach the office and ask for the information, flight status and assurance of the best travelling experience.

Email Address  

engreservation@koreanair.com is the email id provided by Korean Air as an alternative way to get connected for the information in written form. The representatives of the Korean Air Nanjing Office are responsible for the reply in minimum time and a few days.

In-person

Passengers can also visit the Korean Air Airport Office in Nanjing if they have easy and smooth transport reach to the office the working hours of 9:00 AM to 5:00 PM from Monday to Friday but you have to take an appointment first to visit the office otherwise there will be no meeting will be held.

Social Media

Korean Air has the up to date thinking and uses online social media to easily reach customers. Many platforms like Facebook, Instagram, Twitter and LinkedIn are used by the Korean Air Nanjing Office and customers can be contacted by social media and can receive a response within one or two days.

Live Chat

If you prefer live chatting then there is also an option offered with the feature of real-time response. This feature is available 24×7 and at any time you can get connected with the representatives of the Airlines.

List of Queries Handled by the Korean Air Nanjing Office

Korean Air Flight Ticket Booking	Ok to Board	Korean Air Ticket Cancellation
Airport Lounges	Visa Services	Baggage Allowance, Online Check-in
Airport Transfers	Meet and Greet	Duty-Free Allowance
Immigration Services	Business Class	In-Flight Meals
Missing Luggage	Airport Lounges	Flight/Visa Info
Miles	Economy Class	Korean Air Delayed Flights
Airport Facilities	In-Flight Entertainment	Airport Wifi
Valet Parking	Visa on Arrival	Flight Wifi

Flight Status Queries

Queries related to the flight status are solved by the Korean Air Office by providing the best information as per the need such as flight diversion, flight delay and flight cancellation, all this updated information is provided by the Airlines and solves the customer query.

Ticket Booking Queries

After the flight status, queries occur about the booking of the flight tickets and customers want to know about the ticket pricing, ticket availability, ticket cancellation and some changes in the ticket. All the queries related to these are the responsibility of the staff to be solved when asked by the customers.

Baggage Information

Queries about the baggage can be asked by the passengers before taking the flights that how much luggage they can carry and what will be the defined baggage weightage or the baggage fees. All these queries are handled by the staff who provide the relevant information.

Special Assistance

Special Assistance is also provided by the Korean Air Nanjing Office to disabled passengers and pregnant women to easily reach from one place to another place. For this, wheelchair assistance and support assistance are always ready to provide services. 

General Queries

General Queries can be in the form of airline policies, Customer Services, Airport Lounges and onboard amenities etc. Solving all the queries related to all these is the responsibility of the staff of the query department as soon as possible.

Loyalty Program

Some customers can have the query in using the provided SKYPASS that how to redeem and earn the benefits and the extra free miles. Information about this is provided by the staff in the form of guidance that how to use and the query is to be solved on time.

How Can I File a Complaint in the Korean Air Nanjing Office?

Contact Customer Services

To file the complaint in the office of Korean Airlines, you need to make contact Customer Service, this is the very first step to start filing the complaint. You can contact Customer Services via the phone number, email address, official website and online social media.

Submit a Written Compliant

After reaching Customer Services, you are advised to write your complaint in a good way and submit it with the all-supporting documents by mail and letter to the Korean Air Nanjing Office.

Social Media Account

You can also submit your complaint through social media accounts like Facebook, Instagram, Twitter and LinkedIn if you are not able to reach the office. Raising your voice on social media is the most effective way to submit your complaint to the customer service team of Korean Airlines.

Contact to US Department of Transportation

After using all the way to submit your complaint and getting the response, if you are still not satisfied with the response to the complaint, you can go to the US Department of Transportation. This department will again investigate your filed complaint and provide a satisfactory solution to you.  

Benefits of Selecting the Korean Air Nanjing Office

Wide Range of Destinations

Korean Airlines offers the maximum number of flight destinations to its customers and a great travelling route to all over the Asia Continent including 100 destinations in 45 countries with business and luxurious travelling experience.  

Comfortable Seating

Korean Airlines provides comfortable seating with the available selected one by the passenger. The seating location features personal entertainment systems to make the flight experience enjoyable.

Excellent Services

Best known for its services, The Korean Air Nanjing Office provides excellent services to its customers and passengers with its helpful, dedicated and knowledgeable Customer Service Team.

Safety

Korean Air, as per the daily routine, checks the safety features and measures the safety from the previous best safety records to avoid any type of insecurity in the mind of passengers and work on maintaining the high protection of the customers and passengers.

SKYPASS Loyalty Program

The Korean Airlines Airport Office in Nanjing also provides a loyalty program called the SKYPASS which helps to give rewards to the customers and can be redeemed on the booking of the next flight with exclusive benefits.

SkyTeam Alliance

Being a member of the SkyTeam Alliance, Korean Air works on the seamless connection to a wider range of destinations and helps to make passengers travelling more convenient.

Types of Planes / Aircraft Used by Korean Air Worldwide

Airbus A220

Formally Pronounced by the Bombardier CSeries Name, it is a narrow-body regional jet which has a total capacity of 140 passengers seated at one time. Korean Air has ordered 10 Airbus A220 aircraft to replace the Boeing 737s with it one the routes of regional and domestic.

Boeing 737

Boeing 737 is a narrow-body aircraft which has been working on domestic and regional operations for decades. Korean Air has 31 Boeing 737-800 and 4 Boeing 737-900 in its fleet.

Boeing 747

“ The Jumbo Jet ” in the entire Aircraft fleet of Korean Airlines, the Boeing 747 Aircraft used for the long haul flights. The Boeing 747-8s are the updated advanced version of this Boeing 747 with the counting of 10 Aircraft in the fleet.

Boeing 777

It is a wide-body, long-haul flight Aircraft which is known as the backbone of Korean Air. It has two types of Boeing 777-200ERs and 10 Boeing 777-300ERs with a seating capacity of 368 passengers. 7370 nautical miles is the total range of Boeing 777 Aircraft.

Boeing 787

The “ Dreamliner ”  of the Korean Air with a wide body and modern fuel efficiency is going to replace the Boeing 747s on long routes. Korean Air currently has 12 Boeing 787-9s in its fleet.

Airbus A330

A wide body Aircraft used on long haul routes operated by Korean Air with a total capacity of 277 passengers including a 6400 nautical miles range. A total number of 11 Airbus A330-200s and 8 Airbus A330-300s are included in the fleet of Korean Air.

Airbus A380

The Most Spacious, wide body and double deck Airbus A380 Aircraft is the largest Aircraft in the fleet of Korean Air up to the range of 8000 nautical miles and 407 passengers seating. At the current time, Korean Air operates a total of 10 Airbus A380s Aircraft in the fleet.

Meet our Newest Aircraft Airbus-321 Neo in the Sky Now

FAQs on Korean Air Nanjing Office