corporatehelpdesk.us@thy.com
The Turkish Airlines Nairobi Office in Kenya stands as a gateway to exceptional air travel services, connecting passengers to a world of destinations with the renowned Turkish hospitality. Located in Nairobi, the capital city of Kenya, this office serves as a vital point of contact for travelers seeking information, reservations, and assistance with Turkish Airlines services.
Turkish Airlines Nairobi Office Address and Contact Details
For passengers in Nairobi, the Turkish Airlines Office provides a local touch to the airline’s global network, ensuring a personalized and efficient travel experience.
Turkish Airlines Nairobi Office Address
Nairobi Office Address: International House, Mama Ngina St, Starehe, Kenya.
Nairobi Office Phone Number: 080005 01565
How to Contact the Turkish Airlines Nairobi Office?
Passengers can easily connect with the Nairobi office through various communication channels, ensuring accessibility and responsiveness for those in need of assistance:
| Turkish Airlines Nairobi Phone Number | +1-800-491-0297 or 080005 01565 |
| Turkish Airlines Support Email ID | corporatehelpdesk.us@thy.com |
| Turkish Airlines – Working Hours | Everyday 24×7 |
| Turkish Airlines Hubs | Istanbul Airport |
| Turkish Airlines Headquarters | İstanbul, Türkiye |
| Head Office | Turkish Airlines Head Office |
| Ticket Office | Turkish Airlines Ticket Office |
| Turkish Airlines Official Website | Official Website |
| Turkish Airlines Manage Booking | Book Now |
| Turkish Airlines Flight Status | Check Status |
| Turkish Airlines Online Check in | Check in |
| Turkish Airlines Facebook Support | |
| Turkish Airlines Twitter Support | |
| Turkish Airlines Instagram Support | |
| Turkish Airlines YouTube Support | YOUTUBE |
These contact details provide passengers with multiple options to reach out to the Nairobi office for support.
Turkish Airlines Nairobi Office Map Location
Turkish Airlines Nairobi Airport Address
Complementing the city office, Turkish Airlines operates at major airports, including Jomo Kenyatta International Airport in Nairobi. The airport office details are as follows:
Nairobi Airport Address: Jomo Kenyatta International Airport, Embakasi, Nairobi, Kenya.
Nairobi Airport Phone Number: +254 20 822111
Turkish Airlines Nairobi Airport Map Location
Turkish Airlines Baggage Information
Baggage Telephone Number: (800) 874-8875
Baggage Lost and Found: Click Here
Baggage Inquiries: Click Here
Turkish Airlines Customer Care Section handles the following inquiries
The Customer Care Section at the Turkish Airlines Nairobi Office is proficient in handling a variety of inquiries. The table below outlines the primary categories of inquiries managed by the customer care team:
| Inquiry Type | Description |
|---|---|
| Flight Reservations | Assistance with booking, modifying, or canceling flight reservations. |
| Ticketing and Payments | Inquiries related to ticket prices, payment methods, and billing concerns. |
| Flight Schedules | Information on flight timings, delays, and changes to the regular schedule. |
| Baggage Policies | Guidance on baggage allowances, restrictions, and reporting lost or damaged baggage. |
| Check-In Assistance | Help with the online check-in process, seat selection, and boarding passes. |
| Travel Documentation | Clarifications on passport requirements, visa information, and other travel documents. |
| Flight Status Updates | Real-time updates on flight statuses, including delays, cancellations, or diversions. |
Turkish Airlines Provides a Wide Range of Plane / Aircraft Types
| Turkish Airlines Fleet |
| Aircraft | In service | Orders |
|---|---|---|
| Airbus A319-100 | 6 | – |
| Airbus A320-200 | 22 | – |
| Airbus A320neo | 9 | – |
| Airbus A321-200 | 72 | – |
| Airbus A321neo | 57 | 185 |
| Airbus A330-200 | 13 | – |
| Airbus A330-300 | 36 | – |
| Airbus A350-900 | 17 | 73 |
| Airbus A350-1000 | – | 15 |
| Boeing 737-800 | 85 | – |
| Boeing 737-900ER | 15 | – |
| Boeing 737 MAX 8 | 33 | 22 |
| Boeing 737 MAX 9 | 5 | – |
| Boeing 777-300ER | 33 | – |
| Boeing 787-9 | 23 | 7 |
| TURKISH AIRLINES CARGO FLEET | ||
| Airbus A310-300F | 2 | – |
| Airbus A330-200F | 12 | – |
| Airbus A350F | – | 5 |
| Boeing 747-400BCF | 2 | – |
| Boeing 777F | 8 | – |
| Total | 450 | 307 |
The Turkish Airlines Nairobi Office plays a pivotal role in ensuring a seamless and enjoyable travel experience for passengers flying with Turkish Airlines. Whether providing information, facilitating reservations, or offering assistance with baggage, the Nairobi office is committed to delivering the high standards of service associated with Turkish Airlines. As an integral part of the airline’s global network, the Nairobi Office contributes to making each journey memorable and hassle-free.
FAQs on Turkish Airlines Nairobi Office
Where is the Turkish Airlines Nairobi Office located?
The Turkish Airlines Nairobi Office is located at International House, Mama Ngina St, Starehe, Kenya.
How can I contact the Turkish Airlines Nairobi Office for reservations?
You can contact the Nairobi Office through phone or email. The contact details are available on the official website.
Is there a Turkish Airlines office at Jomo Kenyatta International Airport in Nairobi?
Yes, Turkish Airlines has a dedicated office at Jomo Kenyatta International Airport, providing services to passengers arriving and departing from this major hub.
What are the baggage policies for Turkish Airlines flights?
Information on baggage allowances, restrictions, and guidelines can be found on the official website or by contacting the Nairobi Office.
Are there special assistance services available at the Turkish Airlines Nairobi Airport office?
Yes, the Turkish Airlines Nairobi Airport office provides assistance for passengers with special needs. Contact the office for more information.
Can I make changes to my booking through the Turkish Airlines Nairobi Office?
Yes, the Nairobi Office handles reservation changes and other booking-related inquiries.
What types of aircraft does Turkish Airlines operate?
Turkish Airlines operates a fleet that includes Airbus A330, Boeing 777, and Boeing 737 aircraft.
How do I inquire about loyalty programs offered by Turkish Airlines?
For information on loyalty programs, you can reach out to the Nairobi Office via phone or email.
What is the procedure for obtaining a refund for my Turkish Airlines ticket?
Refund inquiries can be directed to the Customer Care Section at the Nairobi Office through phone or email.
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